Academic and Student Services

What will be the mode of learning delivery in Academic Year 2021-2022?

Classes for Senior High School in the 1st Semester and for College in the 1st Quarter will be delivered fully online. The learning delivery in the 2nd Semester in Senior High School and in the succeeding quarters in College will be subject to the government regulations released by the IATF, the CHED on the resumption of face-to-face classes.

What are the different programs offered by Mapúa based on learning modality?

Mapúa currently offers two types of programs based on learning modality: (1) fully online and (2) blended.

Fully online (Ubiquitous Online Experience or UOx) programs are asynchronous programs that allow for “anytime, anywhere” education. These are suitable for students who do not want to be constrained by geography and time in the learning activities throughout their study.

Blended programs feature a mix of on-campus face-to-face and online learning modes. The teaching and learning activities are designed to be synchronous.

What is the difference between fully online and blended degree programs?

Fully online (UOx) programs have teaching and learning activities that are designed to be asynchronous and delivered fully online. These do not require real-time interaction between students and instructors and among students. Students access the learning content online and do their coursework on their own through Mapúa’s learning management system – Cardinal EDGE – at a time that best suits their schedule. The only time considerations that learners need to meet in these programs are the deadlines for submission or accomplishment of assessment tasks and the University’s academic calendar.

Blended degree programs, on the other hand, are degree programs similar to the regular programs previously delivered in face-to-face mode. These programs have teaching and learning activities that are delivered in a combination of on-campus face-to-face and online modes. These activities are designed to be synchronous, wherein students attend classes at the same time and there is real-time interaction between students and instructors and among students.

Can students shift to another learning modality?

Students are allowed to shift learning modalities – from UOx to blended or vice versa. However, students are only allowed to shift learning modalities twice. The deadline for shifting is announced by the Registrar’s Office every quarter. The complete policies and guidelines for shifting learning modalities can be found in the Academic Handbook at https://www.mapua.edu.ph/Academics/Undergraduate/Assets/MU%20Academic%20Handbook%202021.pdf#page=72.

Is Mapúa already holding face-to-face classes for blended programs?

Classes for blended degree programs are currently delivered online. The resumption of face-to-face classes will be subject to the government regulations and policies released by the Inter-agency Task Force for the Management of Emerging Infectious Diseases (IATF), the Commission on Higher Education (CHED), and the Department of Education (DepEd).

What student services will be open on campus?

For everyone’s safety, the University is encouraging everyone to transact through online means. However, essential services and departments such as Admissions, Registrar’s Office, Treasury, Development Office for IT, and SOCIP will be delivered in-campus, following the health and safety protocols for the prevention of COVID-19.

The Health Services Department of Mapúa is open from 8 a.m. to 5 p.m., Mondays to Fridays. For medical consultation appointments and issuance of Medical Certificates for Good Health/Fit to Work, you may send an email to jsbonifacio@mapua.edu.ph. You may also call the following numbers:

Intramuros 02) 8247-5000 local 4102
Makati (02) 8891-0894

The Center for Guidance and Counseling (CGC) is available to provide counseling services from Monday to Friday, 8 a.m. to 5 p.m. Counseling sessions shall be by appointment only. Clients may message the Facebook page of CGC at https://bit.ly/2VYg3Te for the counseling schedule. As part of the University’s COVID-19 preventive protocols, clients are highly encouraged to avail of the online counseling service.

Note that the delivery of in-campus services is also subject to regulations and guidelines that the IATF, DepEd, and CHED will provide.

More FAQs can be accessed here:

https://www.mapua.edu.ph/MapuaMovingForward/FAQs.aspx

Are there updates on commencement exercises of the University?

Commencement exercises are indefinitely suspended. The University has not charged graduation fees to graduating students beginning 3rd Quarter of Academic Year 2019-2020. For graduation-related inquiries or concerns, you may send an email to registrar@mapua.edu.ph.


Enrollment Concerns

When is the start of the Academic Year 2021-2022?

For Senior High School, the academic year starts on August 2, 2021.
For incoming Freshmen and existing students, the 1st quarter will start on August 16, 2021.

What is the schedule of Enrollment?

For incoming SHS and College Freshmen, online application is ongoing. Enrollment starts on May 3, 2021.

For incoming Grade 12, enrollment will be on June 21-26, 2021.

For undergraduate students, August 10-13, 2021.

Can we go to school to enroll?

Application for new students and enrollment for all other students will continue to be conveniently accessible online.

How will the academic advising during enrollment be conducted?

Academic advising will be done via Zoom. The procedure and links for academic advising can be accessed through the MyMapua account.

How do I shift Programs?

Students who would like to shift must download and fill out the Request to Shift/Transfer Form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-11-04_-_REQUEST_TO_SHIFT_TRANSFER_FORM.pdf and email it to carelmido@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students). The rules of shifting apply and can be found in the Academic Handbook, which students can download from their MyMapua account.

How do I withdraw or drop my courses?

If you wish to withdraw or drop courses, download and fill out the Request for Official Withdrawal of Course form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-21-02_-_REQUEST_FOR_OFFICIAL_WITHDRAWAL_OF_COURSE.pdf and email it to carelmido@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

Please note that during this time, the University will be waiving the approval of the Prefect of Discipline and Academic Advisers as requirements for dropping of courses. All requests for dropping of courses will be deemed approved, and the Registrar’s Office will process the requests.

Will there still be a fee to drop a course?

There is a fee of P50 to drop a course.

Can application to drop a course still be withdrawn?

Yes, provided this has not been processed by the Registrar’s Office.

How do I contact the Registrar’s Office?

Send an email to:
registrar@mapua.edu.ph
ardmarquez@mapua.edu.ph

Call:

Intramuros

Landline
(02) 8247-5000 loc. 1100-1101

Makati

Landline
(02) 8527-3680

College Student Documents Requests

How can I get my transcript of records (TOR) and diploma?

To apply for TOR and diploma for the first time, download and fill out forms FM-RO-30-02 and FM-RO-31-02 found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send to carelmido@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

For TOR and diploma requests for board examinations, please submit a 2” x 2” photo (in business attire) together with the forms.

For TOR and diploma clearances, email the forms to the following offices (one after the other):



Program Section Chief
Email
ETYSBM, SOIT, SMS
GS, ARIDBE, CBMES
MME, CEGE
EECE, IEMG, SSSE, DAL, PHYSICS, BPE, DS, MNSE


To apply for duplicate diploma, download and fill out FM-RO-30-02 found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send to carelmido@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students) together with the following requirements:

1. Letter addressed to Registrar requesting for duplicate diploma stating what happened to the original diploma issued.
2. 1” x 1” size recent photo

How do I request for authentication of diploma or TOR?

Download and fill out the Service Request form (https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-28-01_-_Service_Request.pdf) and send it together with clear copies of TOR and diploma to carelmido@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

How do I apply for transfer credentials?

Download and fill out the Application for Transfer Credentials Form found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send to carelmido@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

For Transfer Credential clearances, email the form to the following departments (one after the other):

Library – kosoria@mapua.edu.ph
Center for Guidance and Counseling – acmacatuggal@mapua.edu.ph
Office of the Prefect of Discipline – mdcereno@mapua.edu.ph

How do I request certifications?

Download and fill out the Service Request form found at (https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-28-01_-_Service_Request.pdf and send it to erneri@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

How do I request certification, authentication, and verification (CAV)?

Download and fill out the CAV form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-33-03_-_REQUEST_FOR_CERTIFICATION,_AUTHENTICATION_AND_VERIFICATION_(CAV)_010419.pdf and send it to erneri@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students) together with a clear scanned copy of your transcript of records and diploma. Copy must be readable and complete for verification purposes.

How do I request certified true copies, grade certification, or course descriptions?

Download and fill out the Service Request form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-28-01_-_Service_Request.pdf and send it to rgdelacruz@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

How do I request Certificate of Good Moral Character?

To apply for Certificate of Good Moral Character, email mdcereno@mapua.edu.ph.


Senior High School Student Documents Requests

How do I apply for SHS TOR and diploma?

Download and fill out FM-SHS-33-00 and FM-SHS-31-01 found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send to arfalvarez@mapua.edu.ph (Intramuros campus) or pvjnoriega@mapua.edu.ph (Makati students).

For TOR and diploma requests for board examinations, please submit a 2” x 2” photo (in business attire) together with the forms.

For TOR and diploma clearances, email the forms to the following offices (one after the other):

How do I apply for transfer credentials/cancellation of enrollment?

Download and fill out the forms https://www.mapua.edu.ph/Downloads/Assets/SHS-2020/FM-SHS-18-01_-_Application_for_Transfer_Credentials.pdf and https://www.mapua.edu.ph/Downloads/Assets/SHS-2020/FM-SHS-20-01_-_Application_for_Cancellation_of_Enrollment.pdf and send them to arfalvarez@mapua.edu.ph (Intramuros campus) or pvjnoriega@mapua.edu.ph (Makati students). :

How do I request certified true copies and certifications?

Download and fill out the Service Request form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-28-01_-_Service_Request.pdf and send it to avbconde@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students). :


How to Claim Documents

Bring the following are the requirements:

  1. Official Receipt of payment / Proof of payment
  2. ID for Identification (Mapúa ID is preferred)
  3. For Authorized Representatives:
    1. Authorization Letter
    2. ID of both alumni and representative

Customer Service is open from Monday to Friday at 7:00 am to 4:00 pm. Kindly call and confirm availability of requested documents before going to the campus.

Customer Service: 82475000 loc 1100/1101


Reactivation, Readmission, Cancellation, and Leave of Absence

How do I apply for reactivation?

Download and fill out the Request for Reactivation form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-23-02_-_REQUEST_FOR_REACTIVATION.pdf and send it to rgdelacruz@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

For reactivation clearances, send the form to the following (one after the other):
Office of the Prefect of Discipline – mdcereno@mapua.edu.ph
For Graduate Studies Student – sqramos@mapua.edu.ph

How do I apply for readmission?

Download and fill out the Readmission Form B found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-15-03_-_READMISSION_FORM_B.pdf and send it to registrar@mapua.edu.ph (Intramuros students) or lpdignadice@mapua.edu.ph (Makati students) together with the recommendation from the dean or program chair.

How do I request for residency?

Download and fill out the Service Request form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-28-01_-_Service_Request.pdf and send it to your Program Section Chief.

Program Section Chief
Email
ETYSBM, SOIT, SMS
GS, ARIDBE, CBMES
MME, CEGE
EECE, IEMG, SSSE, DAL, PHYSICS, BPE, DS, MNSE

How to apply for another degree?

Download and fill out the Request for Another Degree form found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send it to rgdelacruz@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

For Another Degree clearances, email the form to
Office of the Prefect of Discipline – mdcereno@mapua.edu.ph

How do I request crediting?

Download and fill out the Request for Crediting form found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send it to your Program Section Chief.

Program Section Chief
Email
ETYSBM, SOIT, SMS
GS, ARIDBE, CBMES
MME, CEGE
EECE, IEMG, SSSE, DAL, PHYSICS, BPE, DS, MNSE

How do I apply for cancellation of enrollment?

Download and fill out the Application for Cancellation of Enrollment form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-27-01_-_APPLICATION_FOR_CANCELLATION_OF_ENROLMENT.pdf and send it to rgdelacruz@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

Kindly read the clause for refund policy. For cancellation clearances, send the form to the following (one after the other):

ILMO ¬ jang@mapua.edu.ph
Library – kosoria@mapua.edu.ph

How do I apply for leave of absence?

Download and fill out the Application for Leave of Absence form found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send it to rgdelacruz@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).


Academic Concerns

For other concerns and more information, you may get in touch directly with your dean or department chair



Admission Concerns

When can I apply for Academic Year 2021-2022?

Mapúa is now accepting applications for Academic Year 2021-2022. You may apply online at https://www.mapua.edu.ph/ApplyNow.aspx.

How do I apply for admission for the next Academic Year?

You can easily apply for admission by filling out the application form online at https://www.mapua.edu.ph/ApplyNow.aspx.

Does Mapúa have an entrance examination?

During this time of the pandemic, Mapúa is addressing the obstacles in obtaining a Mapúa education. For the Academic Year 2021-2022, admission to Mapúa University will be done through The Mapúa Program Placement Assessment (MPASS) in place of the Mapúa Scholastic Aptitude Exam (MSAE). MPASS is administered to identify suitable program opportunities based on assessment results. A student can enroll in programs where his/her assessment score matches the program profile.

To know more, visit https://bit.ly/MapuaPASS.

Can an applicant fail the MPASS?

No, the MPASS is designed to identify the suitable senior high school academic strand or college program opportunities based on the applicant’s assessment results. If your MPASS results do not show your preferred program, please email the admissions office at admissions@mapua.edu.ph on how you may be reconsidered.

How do I take the MPASS?

For the safety and convenience of the applicants, the MPASS will be conducted online. Applicants may take it anytime, anywhere.

When/how do I get my MPASS results?

The MPASS results will be available through the Applicant Portal right after taking the assessment.

What are your senior high school track/college program offerings?

To check our senior high school academic track, visit http://shs.mapua.edu.ph/content/programs.

To view our complete program offerings, visit:

How much is the admission/examination fee?

For Academic Year 2021-2022, the admission fee is P300.00. For foreign applicants, the admission fee is P2,500.00.

How do I get a refund on the admission fee?

To request a refund, email admissions@mapua.edu.ph.

What are the requirements for application?

Visit the following links for the application requirements and admission guidelines.

Senior High School: http://bit.ly/MapuaSHSAdmission
College Freshmen: http://bit.ly/MapuaFreshmenAdmission
Transferees: http://bit.ly/MapuaTransfereesAdmission


Scholarship Inquiries

What are you scholarship offerings?

To see the list of Mapúa’s scholarship offerings, visit https://www.mapua.edu.ph/About/Offices/CSFA/ScholarshipOpenings.aspx. You may also reach our Center for Scholarships and Financial Assistance through the following:

Landline: (02) 8247-5000 local 1203
Mobile: 09158309340 (Globe) or 09051128157 (TM)
Email: scholarships@mapua.edu.ph
Facebook: https://www.facebook.com/MapuaCSFA/

How can I apply for a scholarship?

You may reach our Center for Scholarships and Financial Assistance to know the various scholarship programs that you can avail, the application procedures, and the requirements.


Tuition and Payment Queries

What is the tuition fee for Online Learning?

For Senior High School, matriculation fees for the incoming school year will be based on the fees for Online Delivery. A reassessment of fees will be released and adjustments in charges will be made only if IATF and DepEd regulations will allow for the resumption of face-to-face classes.

For College, matriculation fees are assessed on a quarterly basis and will follow the learning delivery modes that are available at the time of enrollment.

Will there be a tuition fee increase?

For AY 2021-2022, a minimal 1.25% increase, as approved during the parent and student consultation on January 22, 2021, in tuition fees will be applied.

What measures are being implemented by the University to help students with financial difficulties during the pandemic?

Mapúa University wants to ensure student’s access to education through easy modes of payments and financial assistance.

  • Flexible Installment Options are available.
    • For College, tuition can be paid in three (3) installment payments. Second payment is due before midterms, and third payment is due before the finals week. Installment options are: 40%-30%-30% and 20%-40%-40%. A student may enroll with a minimum installment payment of 20%.
    • For SHS, fees can be made monthly, quarterly, or per semester
  • Financial Assistance through affordable tuition fee installment plans are made available through
    • Bukas, an education financing company, provides an alternative payment plan that can cover up to 100% of tuition, payable in 12 months. Learn more about Bukas Installment Plans for Mapúa Students
    • Go Philippines offers assistance on tuition and other education-related expenses. Visit www.gophilippines.org to learn more.
How can we pay? / What are your payment options?

We value your health and safety. For your payments, we encourage you to choose among Online Payment Options.

Online Payment Options:

  1. RCBC Bankard via the MyMapua portal
  2. Land Bank Payment Portal via the MyMapua portal
  3. PayMaya via the MyMapua portal
  4. Electronic (Bank-to-Bank) Funds Transfer
  5. GCash
  6. RCBC Online Banking

However, also available are on- and off-site over-the-counter (OTC) payments

  1. OTC at RCBC Branches
  2. Cebuana Lhuillier
  3. Peso or USD Remittances
  4. On Campus

You may visit Payment Guidelines to learn more.

I cannot pay my tuition in full, what can I do?

You can choose to pay your tuition fee on installment basis with the following options:

  • • Option 1
    • Initial downpayment – 40%
    • Midterm – 30%
    • Finals – 30%

  • • Option 2
    • Initial downpayment – 20%
    • idterm – 40%
    • Finals – 40%
I have a back account. Can I enroll for the next quarter?

Yes, you may enroll for the next quarter.

If your back account is below P30,000, you do not need to send a promissory note before the enrollment. You will be required to submit a promissory note to the Treasury Office within 2 weeks from official start of classes. Failure to do so will cause the cancellation of your enrollment.

If you have a back account that is above P30,000, please email the Treasury Office your promissory note. The promissory note must be executed by the parents or guardians, not the student.

Pease submit the following together with the promissory note:

  • Scanned copy of the Parents/guardians government-issued ID with signature
  • tudent ID

Other requirements:

  • • Promissory note must be signed by both the parents/guardian and the student
  • • Payment period must be within the 1Q time frame.
  • • Promissory note should only be for 1 quarter back account only.

Kindly email promissory notes to the following:

Students with surnames beginning A-D – Beth Sipe - easipe@mapua.edu.ph
Students with surnames beginning E-O – Marina Bayag mbbayag@mapua.edu.ph
Students with surnames beginning P-Z – Alma Tan - aptan@mapua.edu.ph

What should I put in the promissory note? Where can I get a copy?

A copy of the promissory note can be downloaded from https://www.mapua.edu.ph/About/Offices/TO/Assets/PROMISSORY_NOTE-%20Student_Back_Account.docx.

Print, sign, scan and email a copy to the following:

Students with surnames beginning A-D – Beth Sipe - easipe@mapua.edu.ph
Students with surnames beginning E-O – Marina Bayag mbbayag@mapua.edu.ph
Students with surnames beginning P-Z – Alma Tan - aptan@mapua.edu.ph

You can also convert the Word document to a fillable PDF form, sign, and email a copy to treasury@mapua.edu.ph.

If you choose to write your own promissory note, it should indicate the student’s name, the student number, the total amount of the promissory note, and the payment date, which should be within the upcoming quarter period. You can pay in full or installment as long as the back account is fully paid within the quarter.

How will I know if my promissory note has been approved?

Treasury will advise you through email to proceed with your enrollment within 24 hours, after submission of your promissory note. Just make sure that all requirements are complied with, otherwise, this may cause some delay.

How long will it take to have my payments reflected in my account?

Paymaya: Real time
Landbank: Real time
Bankard: Real time
Fund transfer: Within two (2) business days
RCBC Bills Payment (online and over-the-counter): Within two (2) business days
Cebuana: Within two (2) business days

How do I pay for Coursera?
  • • Log in to your MyMapua.
  • • Go to Services, and then to Subscribe Coursera. The list of courses can be seen when you click on Mapúa University Bookstore.
  • • Click on “Subscribe” button. You will receive a confirmation.
  • • To pay for the billed Coursera fee, go to Bills & Payments, and then to Statement of Accounts. Under My Payments, select COURSERA and the desired payment channel.
How do I know if I am supposed to pay for Coursera?

All courses identified to have Coursera Integration under the Manage Course will be shown in blue typeface. This is the legend for COURSERA – W/ Coursera Certificate. A subscription link will be provided on the same page.

How do I Unsubscribe to Coursera?
  • • Log in to your MyMapua.
  • • Go to Services, and then to Subscribe Coursera.
  • • Click the Unsubscribe button. You will receive a confirmation.



For more important announcements from Mapúa, please visit https://www.mapua.edu.ph/MapuaMovingForward/Important_Announcements.aspx.


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