Enrollment Concerns

When is the enrollment for 2nd Quarter, AY 2020-2021?

The enrollment for the 2nd Quarter of AY 2020-2021 is from November 10-13, 2020.

For detailed information, go to https://www.mapua.edu.ph/About/Offices/RO/Enrollment.aspx.

How will the academic advising during enrollment be conducted?

Academic advising will be done via Zoom. The procedure and links for academic advising can be accessed through the MyMapua account.

When is the start of classes for 2nd Quarter AY 2020-2021?

Start of classes is on November 16, 2020.

What is the mode of delivery for the courses offered in the 2nd Quarter AY 2020-2021?

Classes for the 2nd Quarter of AY 2020-2021 will delivered fully online.

The implementation of Blended Classes in succeeding quarters of the academic year will be subject to the regulations of the Commission on Higher Education and the national and local governments.

How do I shift Programs?

Students who would like to shift must download and fill out the Request to Shift/Transfer Form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-11-04_-_REQUEST_TO_SHIFT_TRANSFER_FORM.pdf and email it to carelmido@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students). The rules of shifting apply and can be found in the Academic Handbook, which students can download from their MyMapua account.

How do I withdraw or drop my courses?

If you wish to withdraw or drop courses, download and fill out the Request for Official Withdrawal of Course form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-21-02_-_REQUEST_FOR_OFFICIAL_WITHDRAWAL_OF_COURSE.pdf and email it to carelmido@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

Please note that during this time, the University will be waiving the approval of the Prefect of Discipline and Academic Advisers as requirements for dropping of courses. All requests for dropping of courses will be deemed approved, and the Registrar’s Office will process the requests.

Will there still be a fee to drop a course?

There is a fee of P50 to drop a course.

Can application to drop a course still be withdrawn?

Yes, provided this has not been processed by the Registrar’s Office.

How do I contact the Registrar’s Office?

Send an email to:
registrar@mapua.edu.ph
ardmarquez@mapua.edu.ph

Call:

Intramuros

Landline
(02) 8247-5000 loc. 1100-1101

Makati

Landline
(02) 8527-3680

College Student Documents Requests

How can I get my transcript of records (TOR) and diploma?

To apply for TOR and diploma for the first time, download and fill out forms FM-RO-30-02 and FM-RO-31-02 found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send to carelmido@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

For TOR and diploma requests for board examinations, please submit a 2” x 2” photo (in business attire) together with the forms.

For TOR and diploma clearances, email the forms to the following offices (one after the other):



Program Section Chief
Email
ETYSBM, SOIT, SMS
GS, ARIDBE, CBMES
MME, CEGE
EECE, IEMG, SSSE, DAL, PHYSICS, BPE, DS, MNSE


To apply for duplicate diploma, download and fill out FM-RO-30-02 found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send to carelmido@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students) together with the following requirements:

1. Letter addressed to Registrar requesting for duplicate diploma stating what happened to the original diploma issued.
2. 1” x 1” size recent photo

How do I request for authentication of diploma or TOR?

Download and fill out the Service Request form (https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-28-01_-_Service_Request.pdf) and send it together with clear copies of TOR and diploma to carelmido@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

How do I apply for transfer credentials?

Download and fill out the Application for Transfer Credentials Form found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send to carelmido@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

For Transfer Credential clearances, email the form to the following departments (one after the other):

Library – kosoria@mapua.edu.ph
Center for Guidance and Counseling – acmacatuggal@mapua.edu.ph
Office of the Prefect of Discipline – mdcereno@mapua.edu.ph

How do I request certifications?

Download and fill out the Service Request form found at (https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-28-01_-_Service_Request.pdf and send it to erneri@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

How do I request certification, authentication, and verification (CAV)?

Download and fill out the CAV form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-33-03_-_REQUEST_FOR_CERTIFICATION,_AUTHENTICATION_AND_VERIFICATION_(CAV)_010419.pdf and send it to erneri@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students) together with a clear scanned copy of your transcript of records and diploma. Copy must be readable and complete for verification purposes.

How do I request certified true copies, grade certification, or course descriptions?

Download and fill out the Service Request form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-28-01_-_Service_Request.pdf and send it to rgdelacruz@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

How do I request Certificate of Good Moral Character?

To apply for Certificate of Good Moral Character, email mdcereno@mapua.edu.ph.


Senior High School Student Documents Requests

How do I apply for SHS TOR and diploma?

Download and fill out FM-SHS-33-00 and FM-SHS-31-01 found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send to arfalvarez@mapua.edu.ph (Intramuros campus) or pvjnoriega@mapua.edu.ph (Makati students).

For TOR and diploma requests for board examinations, please submit a 2” x 2” photo (in business attire) together with the forms.

For TOR and diploma clearances, email the forms to the following offices (one after the other):

How do I apply for transfer credentials/cancellation of enrollment?

Download and fill out the forms https://www.mapua.edu.ph/Downloads/Assets/SHS-2020/FM-SHS-18-01_-_Application_for_Transfer_Credentials.pdf and https://www.mapua.edu.ph/Downloads/Assets/SHS-2020/FM-SHS-20-01_-_Application_for_Cancellation_of_Enrollment.pdf and send them to arfalvarez@mapua.edu.ph (Intramuros campus) or pvjnoriega@mapua.edu.ph (Makati students). :

How do I request certified true copies and certifications?

Download and fill out the Service Request form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-28-01_-_Service_Request.pdf and send it to avbconde@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students). :


How to Claim Documents

Bring the following are the requirements:

  1. Official Receipt of payment / Proof of payment
  2. ID for Identification (Mapúa ID is preferred)
  3. For Authorized Representatives:
    1. Authorization Letter
    2. ID of both alumni and representative

Customer Service is open from Monday to Friday at 7:00 am to 4:00 pm. Kindly call and confirm availability of requested documents before going to the campus.

Customer Service: 82475000 loc 1100/1101


Reactivation, Readmission, Cancellation, and Leave of Absence

How do I apply for reactivation?

Download and fill out the Request for Reactivation form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-23-02_-_REQUEST_FOR_REACTIVATION.pdf and send it to rgdelacruz@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

For reactivation clearances, send the form to the following (one after the other):
Office of the Prefect of Discipline – mdcereno@mapua.edu.ph
For Graduate Studies Student – sqramos@mapua.edu.ph

How do I apply for readmission?

Download and fill out the Readmission Form B found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-15-03_-_READMISSION_FORM_B.pdf and send it to registrar@mapua.edu.ph (Intramuros students) or lpdignadice@mapua.edu.ph (Makati students) together with the recommendation from the dean or program chair.

How do I request for residency?

Download and fill out the Service Request form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-28-01_-_Service_Request.pdf and send it to your Program Section Chief.

Program Section Chief
Email
ETYSBM, SOIT, SMS
GS, ARIDBE, CBMES
MME, CEGE
EECE, IEMG, SSSE, DAL, PHYSICS, BPE, DS, MNSE

How to apply for another degree?

Download and fill out the Request for Another Degree form found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send it to rgdelacruz@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

For Another Degree clearances, email the form to
Office of the Prefect of Discipline – mdcereno@mapua.edu.ph

How do I request crediting?

Download and fill out the Request for Crediting form found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send it to your Program Section Chief.

Program Section Chief
Email
ETYSBM, SOIT, SMS
GS, ARIDBE, CBMES
MME, CEGE
EECE, IEMG, SSSE, DAL, PHYSICS, BPE, DS, MNSE

How do I apply for cancellation of enrollment?

Download and fill out the Application for Cancellation of Enrollment form found at https://www.mapua.edu.ph/Downloads/Assets/RO/FM-RO-27-01_-_APPLICATION_FOR_CANCELLATION_OF_ENROLMENT.pdf and send it to rgdelacruz@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).

Kindly read the clause for refund policy. For cancellation clearances, send the form to the following (one after the other):

ILMO ¬ jang@mapua.edu.ph
Library – kosoria@mapua.edu.ph

How do I apply for leave of absence?

Download and fill out the Application for Leave of Absence form found at https://www.mapua.edu.ph/About/Offices/RO/Downloadables.aspx and send it to rgdelacruz@mapua.edu.ph (Intramuros students) or pvjnoriega@mapua.edu.ph (Makati students).


Academic Concerns

For other concerns and more information, you may get in touch directly with your dean or department chair



Admission Concerns

When can I apply for Academic Year 2021-2022?

Mapúa is now accepting applications for Academic Year 2021-2022. You may apply online at https://www.mapua.edu.ph/ApplyNow.aspx.

How do I apply for admission for the next Academic Year?

You can easily apply for admission by filling out the application form online at https://www.mapua.edu.ph/ApplyNow.aspx.

Does Mapúa have an entrance examination?

During this time of the pandemic, Mapúa is addressing the obstacles in obtaining a Mapúa education. For the Academic Year 2021-2022, admission to Mapúa University will be done through The Mapúa Program Placement Assessment (MPASS) in place of the Mapúa Scholastic Aptitude Exam (MSAE). MPASS is administered to identify suitable program opportunities based on assessment results. A student can enroll in programs where his/her assessment score matches the program profile.

To know more, visit https://bit.ly/MapuaPASS.

Can an applicant fail the MPASS?

No, the MPASS is designed to identify the suitable senior high school academic strand or college program opportunities based on the applicant’s assessment results. If your MPASS results do not show your preferred program, please email the admissions office at admissions@mapua.edu.ph on how you may be reconsidered.

How do I take the MPASS?

For the safety and convenience of the applicants, the MPASS will be conducted online. Applicants may take it anytime, anywhere.

When/how do I get my MPASS results?

The MPASS results will be available through the Applicant Portal right after taking the assessment.

What are your senior high school track/college program offerings?

To check our senior high school academic track, visit http://shs.mapua.edu.ph/content/programs.

To view our complete program offerings, visit:

How much is the admission/examination fee?

For Academic Year 2021-2022, the admission fee is P300.00. For foreign applicants, the admission fee is P2,500.00.

How do I get a refund on the admission fee?

To request a refund, email admissions@mapua.edu.ph.

What are the requirements for application?

Visit the following links for the application requirements and admission guidelines.

Senior High School: http://bit.ly/MapuaSHSAdmission
College Freshmen: http://bit.ly/MapuaFreshmenAdmission
Transferees: http://bit.ly/MapuaTransfereesAdmission


Scholarship Inquiries

What are you scholarship offerings?

To see the list of Mapúa’s scholarship offerings, visit https://www.mapua.edu.ph/About/Offices/CSFA/ScholarshipOpenings.aspx. You may also reach our Center for Scholarships and Financial Assistance through the following:

Landline: (02) 8247-5000 local 1203
Mobile: 09158309340 (Globe) or 09051128157 (TM)
Email: scholarships@mapua.edu.ph
Facebook: https://www.facebook.com/MapuaCSFA/

How can I apply for a scholarship?

You may reach our Center for Scholarships and Financial Assistance to know the various scholarship programs that you can avail, the application procedures, and the requirements.


Payment Concerns

How can we pay? / What are your payment options?

We value your health and safety. For your payments, we encourage you to choose among Online Payment Options.

Online Payment Options:

  1. RCBC Bankard via the MyMapua portal
  2. Land Bank Payment Portal via the MyMapua portal
  3. PayMaya via the MyMapua portal
  4. Electronic (Bank-to-Bank) Funds Transfer
  5. GCash
  6. RCBC Online Banking

However, also available are on- and off-site over-the-counter (OTC) payments

  1. OTC at RCBC Branches
  2. Cebuana Lhuillier
  3. Peso or USD Remittances
  4. On Campus

You may visit Payment Guidelines to learn more.

I cannot pay my tuition in full, what can I do?

You can choose to pay your tuition fee on installment basis with the following options:

  • • Option 1
    • Initial downpayment – 40%
    • Midterm – 30%
    • Finals – 30%

  • • Option 2
    • Initial downpayment – 20%
    • idterm – 40%
    • Finals – 40%
I have a back account. Can I enroll for the next quarter?

Yes, you may enroll for the next quarter.

If your back account is below P30,000, you do not need to send a promissory note before the enrollment. You will be required to submit a promissory note to the Treasury Office within 2 weeks from official start of classes. Failure to do so will cause the cancellation of your enrollment.

If you have a back account that is above P30,000, please email the Treasury Office your promissory note. The promissory note must be executed by the parents or guardians, not the student.

Pease submit the following together with the promissory note:

  • Scanned copy of the Parents/guardians government-issued ID with signature
  • tudent ID

Other requirements:

  • • Promissory note must be signed by both the parents/guardian and the student
  • • Payment period must be within the 1Q time frame.
  • • Promissory note should only be for 1 quarter back account only.

Kindly email promissory notes to the following:

Students with surnames beginning A-D – Beth Sipe - easipe@mapua.edu.ph
Students with surnames beginning E-O – Marina Bayag mbbayag@mapua.edu.ph
Students with surnames beginning P-Z – Alma Tan - aptan@mapua.edu.ph

What should I put in the promissory note? Where can I get a copy?

A copy of the promissory note can be downloaded from https://www.mapua.edu.ph/About/Offices/TO/Assets/PROMISSORY_NOTE-%20Student_Back_Account.docx.

Print, sign, scan and email a copy to the following:

Students with surnames beginning A-D – Beth Sipe - easipe@mapua.edu.ph
Students with surnames beginning E-O – Marina Bayag mbbayag@mapua.edu.ph
Students with surnames beginning P-Z – Alma Tan - aptan@mapua.edu.ph

You can also convert the Word document to a fillable PDF form, sign, and email a copy to treasury@mapua.edu.ph.

If you choose to write your own promissory note, it should indicate the student’s name, the student number, the total amount of the promissory note, and the payment date, which should be within the upcoming quarter period. You can pay in full or installment as long as the back account is fully paid within the quarter.

How will I know if my promissory note has been approved?

Treasury will advise you through email to proceed with your enrollment within 24 hours, after submission of your promissory note. Just make sure that all requirements are complied with, otherwise, this may cause some delay.

How long will it take to have my payments reflected in my account?

Paymaya: Real time
Landbank: Real time
Bankard: Real time
Fund transfer: Within two (2) business days
RCBC Bills Payment (online and over-the-counter): Within two (2) business days
Cebuana: Within two (2) business days

How do I pay for Coursera?
  • • Log in to your MyMapua.
  • • Go to Services, and then to Subscribe Coursera. The list of courses can be seen when you click on Mapúa University Bookstore.
  • • Click on “Subscribe” button. You will receive a confirmation.
  • • To pay for the billed Coursera fee, go to Bills & Payments, and then to Statement of Accounts. Under My Payments, select COURSERA and the desired payment channel.
How do I know if I am supposed to pay for Coursera?

All courses identified to have Coursera Integration under the Manage Course will be shown in blue typeface. This is the legend for COURSERA – W/ Coursera Certificate. A subscription link will be provided on the same page.

How do I Unsubscribe to Coursera?
  • • Log in to your MyMapua.
  • • Go to Services, and then to Subscribe Coursera.
  • • Click the Unsubscribe button. You will receive a confirmation.

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